Sr Network Engineer

In-Office - Must be able to work in our Palmetto Bay, FL office (not a remote position)

Job Type

Full Time

ABOUT THE ROLE

We are looking for a candidate to fill a position for Sr. Network Engineer.

Using technical experience and the desire to design & troubleshoot technical infrastructure, provide premium customer support, and advance network product capabilities, the candidate will work with customers and internal staff to resolve issues and maintain a positive relationship.

The candidate will communicate with employees, stakeholders and customers to provide excellent customer service and work closely within the network operations team.

PLEASE READ CAREFULLY BEFORE APPLYING

RESPONSIBILITIES:

*Manage systems network and computing infrastructure
*Lead infrastructure implementation projects to drive customer success
*Interface between customers, engineering, lab, and support teams
*Support pre-sales opportunities in network design/integration discussions
*Support quality assurance programs and enable streamlined system monitoring capabilities
*Create technical documentation to be used by internal staff, partners and customers for reference

MANDATORY REQUIREMENTS:

*Must have solid understanding & experience in core networking concepts/technologies
*Must have extensive experience with infrastructure design, implementation & management
*Must have a drive & passion for problem solving, root cause analysis, and customer support
*Must have experience with Linux system management & scripting/automation programming
*Must be able to work in our Palmetto Bay, FL office (not a remote position)

PREFERRED EXPERIENCE:

*Strong background with networking, network architecture, and enterprise scale topologies required
Juniper firewall experience a plus
*Experience with VoIP & PBX solutions, porting, DIDs, SIP Trunks, Class 5 PBX functionality and management, and experience with overall VOIP solutions
*Extensive experience with SIP and related protocols
*Experience with routers, device management, and TR-069 / STUN
*Understanding of device Sys-logs & Sys-log servers
*Experience with Python, scripting and/or DevOps programming a plus

IMPORTANT SOFTSKILLS:

*Ability to conduct technological analyses and research
*Strategic thinking and problem-solving aptitude
*Ability to actively communicate, inspire and motivate all levels of staff
*Ability to think and act strategically and proactively
*Strong communication & presentation skills working with executives and customers
*Good at problem solving, training others, and leading a team of people

MUST HAVE'S:

*Core Networking
*Must have extensive experience with infrastructure design, implementation & management
Problem Solving
*Must have a drive & passion for problem solving, root cause analysis, and customer support
Linux DevOps
*Must have experience with Linux system management & scripting/automation programming